ShareMouse allows one to control multiple Macs or Windows computers with the mouse or keyboard of any other computer.
Moving the mouse to the monitor of another computer, causes the mouse pointer to jump to that monitor, allowing you to control a remote computer. ShareMouse transmits mouse/keyboard actions through the existing network connection.
You can either install the ShareMouse client on the computer or alternatively run it from an USB memory device in portable mode.
The Windows installation procedure installs a Windows service with following benefits:
The ShareMouse client appends "(service)" to the program name if it has been launched by the ShareMouse service.
The ShareMouse service is not available in portable mode as it requires an installation on the guest computer.
If you need to restart ShareMouse with the service installed, you need to restart the ShareMouse service (video tutorial). Do not restart ShareMouse like a regular program.
If you do not have permissions to install ShareMouse or if you occasionally want to use ShareMouse on a PC, you can alternatively run it from an USB memory device:
ShareMouse automatically enables Portable Mode if it detects being launched from a USB storage device. If USB device detection fails, you can force portable mode by launching ShareMouse with command-line parameter -portable.
In portable mode, ShareMouse does not write any files onto a guest computer.
ShareMouse must be authorized in Apple macOS accessibility settings on all Macs, that you wish to remote control:
In Mac macOS 10.10 ("Yosemite") and macOS 10.11 ("Sierra"), this setting is available in System Preferences » Security & Privacy » Privacy.
In Mac macOS 10.9 ("Mavericks"), this setting is available in.
Click the pad lock to unlock the settings and check-mark ShareMouse in the list of applications.
Important: Each ShareMouse update requires to uncheck and check this setting again.
Visit the trouble shooting section if ShareMouse clients do not connect.
ShareMouse automatically determines the monitor position of the remote computer from the direction you move the mouse:
If the mouse is moved beyond the right-hand side of a monitor, ShareMouse assumes the remote PC being located right. This works in any direction.
For ambiguous positions in multi-monitor configurations, ShareMouse displays letters from A-Z, allowing you to select the desired monitor by pressing the corresponding letter:
The mouse cursor then magically jumps to the monitor of the remote computer, allowing you to control programs on that remote computer with the mouse and keyboard of the controlling computer.
Move back the mouse to the controlling PC or repeatedly press the ESC "panic" hotkey to cancel the remote control.
The Monitor Manager allows you to review and fine-tune the monitor positions.
To open the ShareMouse Monitor Manager, click the ShareMouse tray icon and selectfrom the menu:
SHIFT-click the ShareMouse icon for quick access to the Monitor Manager.
Thevisualizes the monitor positions of all connected computers:
Click and drag the monitor symbols to match the layout with the monitor positions on your desk.
The local monitor is indicated by a thicker border. Hover monitor symbols for additional information.
The relative positions of multiple monitors of one computer must be configured in the Display Properties of the operating system on the remote computer.
Multiple monitors of one computer must be lined up without gaps or overlaps.
Sharemouse automatically creates separate monitor layout profiles if a computer is used in different work places.ShareMouse automatically switches to the corresponding monitor layout.
Example: If you have a laptop used at home (with a Mac on the right and another Windows PC on the left) and at work (with three Windows PCs on the right), ShareMouse automatically switches configuration correspondingly.
Register your license key on the roaming computer. This computer will license all other connected computers over the network connection wherever you work.
Drag one or multiple files or file folders to the monitor of the desired target computer to intuitively exchange files:
ShareMouse automatically transmits those file(s) and folder(s) to the remote computer.
ShareMouse can copy & paste the clipboard between multiple computers:
Clipboard transfer supports files, formatted and unformatted text and bitmaps.
The paste command in program menus will not insert the remote but the local clipboard. To paste remote clipboard contents, you must use the remote paste hotkey.
The remote paste hotkey can be customized in the program settings, giving you the choice of pasting the local or remote clipboard.
ShareMouse can transfer files but no program windows between computers. Each computer runs their own programs.
Check the trouble-shooting section if you experience problems with clipboard synchronization.
To configure ShareMouse, click the ShareMouse tray icon and selectfrom the popup menu:
For quick access to settings ALT-click the task bar icon.
Options undersimplify navigation in large monitor setups:
To prevent unwanted mouse transitions between computers, choose from following options under:
Enable optionto temporarily override any of the above switch prevention features.
To temporarily disable ShareMouse, click the task bar icon while holding the CTRL-key. Repeat this action to re-activate ShareMouse. On Macs, press the CMD-key instead.
The customizable QuickJump hotkey undermoves the mouse pointer instantly to a specific monitor without the need to move the mouse all the way across large monitor setups.
If the setup consists of two monitors, the mouse cursor jumps to the opposite monitor.
For more than two monitors, letters from A to Z are shown on each monitor. Press the letter to jump to that monitor.
To cancel QuickJump, touch the mouse of the remote controlled computer or press the Panic hotkey ESC.
While you can use different hotkeys on each computer, we recommend to use the same hotkey as it allows you toggling between monitors with the same easy-to-memorize hotkey.
We recommend to use the remote clipboard paste hotkey CTRL-SHIFT-V. This allows you to decide case-by-case whether to paste the local computers clipboard contents (with the system hotkey CTRL-V) or to paste the remote clipboard contents by adding the SHIFT-key.
ShareMouse can sync several events on all connected computers as configured under "".
Optionshuts down the local computer automatically after a security notification countdown, if any other connected computer was shut down.
Unfortunately, macOS sends the same internal signal for user logout and shutting down a Mac. All computers will shut down, even if you just log out from another Mac. Use the shutdown synchronization feature with care if you log out from a Mac.
Latest Windows 10 updates seem to follow implementing the awkward macOS behavior. Windows now also does not send a shutdown signal anymore. We have to figure out whether this is a Windows bug or an intentional design change.
If option "" is enabled under , the local computer is suspended after a security notification countdown, if any of the connected computers enters suspend mode.
Suspended computers must be wake up with local input devices.
If option "" is enabled under , the local computer locks after a security notification countdown, if any other computer enters lock screen.
Windows PC can be locked with the system hotkey WIN-L. On a Mac, click the user name in the menu bar and select menu option "".
During ShareMouse installation on a Windows PC, the default option "Remote login" must have kept been enabled. Repeat the installation procedure if you opted this setting out accidentally.
If option "" is enabled under , the screen saver of the local computer is activated if the screen saver activates on any other computer.
The Mac screen can optionally be configured to enable a custom log in dialog which, unfortunately, is not supported by the ShareMouse auto-login feature.
If option "" is enabled under , ShareMouse automatically unlocks/logs into the local computer with the configured user account information, if you log in on any other ShareMouse connected computer.
This feature is not available in portable mode.
IMPORTANT: Any ShareMouse connected user can unlock your computer without entering a password. ShareMouse stores the user login credentials with AES encryption.
Do not use this feature in security critical environments!
Make sure to configure password protection in ShareMouse to restrict the clients who can connect.
On a Mac, we strongly recommend to enable "Remote Login" (SSH access) into prevent permanently locking yourself out from the Mac in case of malfunction.
ShareMouse for Mac can optional translate the Windows modifier keys CTRL, ALT, WIN to the Mac equivalents CMD, OPTION and CONTROL.
If you experience issues with mouse drag operations while pressing any key, try if toggling option "" helps.
If you experience issues when working in Remote Desktop sessions or virtual machines on the Mac, try if toggling option "" helps.
The "Secure Input " macOS system function is designed to protect sensitive text input (such as password input) against spying malicious 3rd party programs.
Unfortunately, some applications do not release this shield after intended use and any following keyboard input keeps being invisible for 3rd party apps, including ShareMouse.
The ShareMouse option "" issues a warning if that happens to allow you take action (e.g. by restarting the faulty application).
Unfortunately, on a unknown selection of Macs, calling of this macOS system function adds significant CPU load. If you experience high CPU load, please disable this option.
Changing this option requires a Mac restart.
Work around: Disable "auto-submit" feature of any auto-login feature and/or close and restart the application, that caused the interference.
If you experience high CPU load, disable option " " which triggers a system task which may seem to stuck on a few Macs. A restart of your Mac is required.
By default, ShareMouse adds any other ShareMouse installation in a local network to your setup automatically.
To separate work places with a group of computers from each other in a shared network environment, configure a separate password for each work place:
Done! Only clients with the same password can now connect to the group.
Password-protection automatically enables AES encryption of network data such as keyboard input, mouse coordinates, clipboard transfer and file transmission data.
If one ShareMouse installation is password-secured, all ShareMouse clients must be password-protected as well.
We strongly recommend to keep the program up-to-date with the built-in internet update check.
To check for updates, connect your computer to the internet, click the ShareMouse tray icon and select.
Under, the update check can be configured to only notify you about critical, minor or experimental updates:
No update check
Disables automatic update check.
Not recommended as you will not be informed about important bug fixes!
Informs about important updates that may fix critical bugs.
Recommended for companies with a conservative update policy.
Choose this setting if you want to have the very latest version, including minor improvements.
Use only if you expect a customization provided by us or if we instructed you to configure this option for technical support purposes.
Informs about ShareMouse beta versions.
Mac users, heads up!
You must confirm authorization of ShareMouse in macOS with every update: Uncheck the existing ShareMouse item and check-mark it again under .
If these ports are occupied by another application, choose another available port under.
Please check the Network Trouble Shooting section in case of network connection issues.
ShareMouse sends out its own connection information (IP address & port info) if option "is enabled, allowing other clients to find and connect automatically.
If you want ShareMouse to connect to a specific network adapter of another computer, you can add ShareMouse clients by entering the IP address of the preferred network adapter:
An antenna icon indicates a connected client.
The panic hotkey ESC (on the upper left side of your keyboard) cancels any active remote control, e.g., in the rare case of any undefined system state or if you visually "lost" the mouse cursor in large monitor setups.
Under, you can customize, how many times ESC must be pressed in order to recognize your state of panic.
Example: If you configure two panic key repetitions, the first ESC press would be sent to the remote computer and the second ESC press would trigger panic and cancels the remote control.
On a Windows-PCs, you can configure a hotkey underfor the local computer, that issues the infamous CTRL-ALT-DEL keyboard shortcut on the remote PC.
The hotkey must be different from CTRL-ALT-DEL.
This feature requires a Pro Edition license.
ShareMouse can optionally dim inactive monitors if enabled under
Darker dim levels emphasize the active monitor but makes it more difficult to read contents on inactive monitors.
Arrows indicate the mouse travel direction:
Disable dimming if the feature causes video programs to quit full-screen.
If dimming is disabled, arrow trails are disabled as well.
The scroll speed setting underallows you to compensate scroll speed variations, caused by different mouse/trackpad driver settings on a remote computer. The scroll direction can also be reversed.
Helpful notifications can be enabled under.
Example: You may have configured ShareMouse to prevent monitor switching in maximized program windows. If you later forget this setting and repeatedly try to move the mouse to another monitor, it would issue a notification, reminding you about the setting. It also offers you to change the setting.
Without such notification, you may infinitely try until total exhaustion. They are a life saver.
If Mac-only feature "" is enabled under , ShareMouse launches automatically after logging in.
On Windows PC, ShareMouse launches on system start by default.
This Mac-only feature underenables you to remotely log onto a Mac from a remote computer right after power up or after a power cycle.
This feature may not work on Mac devices, that do not enable the required network connection in the pre-boot login screen.
A license key is registered on one single computer (of a computer workgroup in following easy steps.
The license key registration is an one-time procedure. An internet connection is required to store the license key association to your hardware on your online license database. Only your license key, program version number, the language and hardware ID is transmitted to us during this procedure.
Please reboot a Mac if ShareMouse can't connect to other ShareMouse clients after registration.
If no internet connection is available on any computer, we recommend you to run ShareMouse from an USB stick. You can then insert the USB stick onto any other guest computer that has internet connection and register the license from there. The license will be tied to the USB stick for use with any PC (see also chapter "Use ShareMouse on USB flash drives").
To apply a new license key (for a maintenance renewal) or if you wish to use the license key for another installation, you can de-register the license key from the current installation:
Click the ShareMouse task bar icon and select.
If you removed ShareMouse from the computer before deregistering the license key, just reinstall ShareMouse, register your license key and then de-register it again.
This operation requires an internet connection in order to delete the license key association in our online database. Only your license key, the version number, the language and hardware ID is transmitted to us during this procedure.
To renew maintenance for an existing registered installation:
To review the current license status and maintenance time left, click the ShareMouse task bar icon and select.
ShareMouse indicates its current status by its icon in the lower right of the Windows task bar or if using a Mac, on the upper right of the status bar:
ShareMouse is loaded and awaiting connection by another client on the network. This is the initial state.
If you cannot establish a connection to any other PC, read chapter "Troubleshooting".
Perfect! ShareMouse has found another ShareMouse client on the network and is ready to use.
You can now start remote controlling the other computer (see chapter "Activating remote control").
ShareMouse is currently remote controlling another PC and is sending the cursor position and keyboard to the remote PC.
ShareMouse is temporarily disabled.
ShareMouse issues a warning. Hover icon to get details.
ShareMouse has not found a network adapter or is waiting for configuration. Hover icon to get details.
Windows hides task bar icons by default. Please make sure to enable the ShareMouse task bar icon as it displays important program status information.
Remove your license key from your current installation before uninstalling the software!
Exit the ShareMouse program and remove ShareMouse with the operating system feature to remove programs (please refer to the OS documentation for more information).
ShareMouse installs files into following locations and should automatically remove those folders with uninstallation:
ShareMouse writes following keys into the Windows registry which should be removed with uninstallation:
ShareMouse also writes configuration information to the AppData folder of each user. These folders cannot be removed by the uninstallation routine:
You can safely remove delete these folders after uninstallation.
If the Uninstaller tells, that ShareMouse is still running while there is no visible ShareMouse tray icon, press CTRL-SHIFT-ESC to open the task manager, switch to the tab "Processes", click "Show processes from all users", highlight the process 'ShareMouse.exe' and click the 'End Process' button.
If running ShareMouse from an USB stick, simply delete the program folder that holds all ShareMouse program files.
If you forgot to remove a license from an installation, re-install ShareMouse, remove the license and uninstall ShareMouse.
The fastest path to nail down any potential configuration issue is to start from scratch.
Windows OS assumes running on a touch tablet if no physical pointing device is attached and automatically hides the mouse pointer.
Solution: Either connect a physical mouse device or activate "mouse keys" in Windows as a workaround.
ShareMouse should run as smooth as you can see in our demonstration video as we also use off-the-shelf hardware.
If you experience high CPU load on a Mac, disable ShareMouse option "learn more)." and restart your Mac (
If mouse cursor or keyboard input is sluggish or delayed, try following suggestions:
If you wish to use ShareMouse within a virtual machine session running on a remote computer, you may need to install ShareMouse within the virtual machine session.
You may need to exit ShareMouse on the remote host PC to avoid interference with the vm session.
Also make sure to use a "bridged network connection" between host computer and the vm session to enable ShareMouse accessing the session.
If using an Apple Mac with the virtualization software "Parallels", issues with modifier keys SHIFT, CTRL and ALT are known. Workaround: In ShareMouse, disable "" under .
Network ports TCP 6555 and UDP 1046 must be open for ShareMouse on all computers.
This step-by-step Troubleshooting assists you if you cannot establish a network connection at all:
The built-in Windows firewall may lock programs even if you granted access. In this case, exit ShareMouse, open the firewall settings and delete all ShareMouse related "exceptions" rules and launch ShareMouse again. Than grant ShareMouse network access if the firewall warn message appears.
Mac Firewall: macOS creates a firewall rule based on the combination of the App and the folder it has been launched from. If you move the App you need to delete the macOS firewall rule manually and have macOS create a new rule based on the new file location.
Certain firewall products may still affect the network connection, even if they are 'disabled'. For testing, you may consider uninstalling any network related 3rd party software and reboot your PC just to check whether it resolves the issue.
Make sure to disable any "MAC filter" in your router, that may prevent a network connection between the computers.
If using a router or switch, try a direct crossover cable instead, to eliminate the risk that such devices are blocking ports. You can configure ShareMouse to use a specific network adapter in the ShareMouse network settings.
Ensure that all computers have the TCP/IP protocol installed:
To continue troubleshooting, you need to know the IP address of the computers. These are the unique IDs under which the PCs can be identified and reached on the network:
Now, try to call the opposing computer with the ping command:
In very rare occasions, it may be that the UDP port being used by ShareMouse are already occupied by another application:
We are sorry to hear that and we are aware, that computer networking can be tricky.
We kindly ask for your understanding, that the low license fee does not include individual computer network consulting services. The complexity of possible hardware/software configurations makes it impossible for us to provide individual support on network configuration issues. A stable and working network connection is considered a basic system requirement for ShareMouse.
Please ask your local IT administrator for assistance or check out networking tutorial websites for help.