Technical Support

If you have trouble installing or using ShareMouse:

  1. Make sure to use the latest software version.
  2. Get step-by-step instructions in the manual.
  3. Check out the trouble shooting tips which solve "99%" of common issues.


ShareMouse works out-of-the-box on any set of network connected computers with a standard configuration. However, people are amazing and some modify, tune and tweak their setup, turning it into something unique.

We kindly ask for your understanding, that we do not have the resources to analyze individual network & computer configurations. We also do not have an inventory with all (im)possible hardware components to answer specific compatibility questions.

We want your confidence first, not your money: Please test the free demo version and try out every feature and verify compatibility with your configuration without obligation before making a purchase decision. The troubleshooting tips helps to sort out most of common issues.

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