Technical Support

If you have trouble installing or using ShareMouse:

  1. Make sure to use the latest software version.
  2. Get step-by-step instructions in the manual.
  3. Check out the trouble shooting tips which solve "99%" of common issues.

IMPORTANT

ShareMouse works out-of-the-box on any set of network connected computers with a standard configuration. However, people are amazing and some modify, tune and tweak their setup, turning it into something unique.

We want your confidence first, not your money: Test the free demo version and try out every feature and verify compatibility with your configuration without obligation before you make a purchase decision. The troubleshooting tips helps to sort out most of common issues.

We kindly ask for your understanding, that we do not have the resources to analyze individual network & computer configurations regarding issues or compatibility. We also do not have any available combination of components to answer specific compatibility questions.

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